Orders, Payments, Shipping, Returns
To place an order, you can buy online or email us your purchase order to [email protected].
You can request a quotation from your cart or email your request to [email protected].
We currently accept:
- wire transfers,
- credit card payments,
- PayPal payments.
Our bank account information is provided on quotations.
Please be sure to include the purchase order ID or the quotation ID.
You may pay by credit card online, over the phone or via Paypal.
You may pay with Paypal to
Net 30 invoices
We currently offer net 30 payment terms to universities and research laboratories. You can email us your purchase order at [email protected].
All orders are shipped from our offices in Orsay, France.
We ship as soon as possible. In-stock orders leave our offices the same day or the working day following the order date.
|Countries||Shipping time (working days)|
|Europe||3 - 5|
|United States, Canada||4 - 5|
|Other||4 - 8|
All shipments are tracked and tracking IDs are emailed as soon as shipments are arranged.
We apply fixed shipping fees based on the shipping country. Shipping fees are shown during checkout.
|Countries||Shipping fees (€)|
|Europe||15 - 50|
|United States, Canada||35|
|Other||40 - 50|
Please email [email protected] to arrange for a return.