Terms and Conditions

Published: June 14, 2019

By placing an order with us, you agree to be bound by the terms of this agreement. Terms and conditions in customer’s purchase order or other similar document are herewith overridden unless otherwise agreed.

  1. PRICES and ORDERS. Prices are published on this website or in the quotation issued to you. All orders are subject to acceptance.

  2. DELIVERY. Shipment dates are estimates.

  3. PAYMENT. Payment is due when the order is placed. If you are eligible for credit, payment is due within 30 days from the date of invoice. The invoice is issued the day your order leaves our offices. If payment is done by bank transfer, you are responsible for all bank charges.

  4. TAXES. You are responsible for any duties, taxes, etc. required to import our products.

  5. RETURN POLICY. You may return products within 30 days, provided that the products were not customized for you, free from any damage, unmodified by you and returned with all accessories. Acceptance of returns of products that do not satisfy these conditions is determined on a case-by-case basis. The 30-day period begins when you receive the products.

  6. TITLE. We retain the title to the products of sale until all payments have been made.

  7. WARRANTY. For a period of 1 year, we warrant that our products will be free of defects in materials and workmanship that cause the products to fail to substantially conform to the applicable published specifications. Except for the limited warranty set forth above, products are provided “as is” without warranty of any kind and we disclaim all warranties, expressed or implied.

  8. LIABILITY. Customer understands and acknowledges that the products are not designed, manufactured, or tested for use in any application in which the failure of the product could lead to death, personal injury, severe property damage or environmental harm. Customer also acknowledges that it is ultimately responsible for verifying and validating the suitability and reliability of the products whenever the products are incorporated in its system or application.

  9. INTELLECTUAL PROPERTY. We reserve all right, title, and interest in any intellectual property rights contained or embodied in our products. All software is licensed, not sold. Nothing in this agreement will be deemed to grant to Customer any ownership rights in such intellectual property.

  10. UPDATES. We reserve the right to update this agreement at any time, effective upon posting an updated version at www.koheron.com; however, the terms and conditions in effect at the time of purchase shall apply to that purchase of products.

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